Frequently Asked Questions

What is InnerGlow Essentials?

InnerGlow Essentials is a brand dedicated to self-care and personal growth. We offer eBooks, planners, and other digital products designed to boost confidence, improve emotional well-being, and enhance productivity.

How can I purchase your products?

You can browse and purchase our products directly from our website. Simply add the items you want to your cart and proceed to checkout.

What payment methods do you accept?

We accept various payment methods including credit cards, PayPal, and other secure payment options.

Can I access my eBooks and courses immediately after purchase?

Yes, once your payment is confirmed, you will receive instant access to your eBooks and courses via download links or your account dashboard.

Are there any physical products, or is everything digital?

All our products are digital, ensuring you can access them instantly from anywhere in the world.

How do I download my purchased eBooks?

After completing your purchase, you will receive a download link via email.

Do I have the right to return digital products?

As our digital products are available for immediate use after payment, customers expressly waive their right of withdrawal upon purchase. This policy ensures the protection of our content and services.

However, if you encounter any issues or have any complaints, please do not hesitate to contact our customer service team. We are committed to your satisfaction and will work diligently to resolve any problems you may experience.

Do you offer any free resources?

Yes, we offer a variety of free blog posts and tips on our website to help you on your journey of self-improvement and personal growth.

How can I contact customer support?

For any inquiries or support, you can email us at: innerglowessentialsus@gmail.com. You can also fill in the 'Contact Us' form on the 'About Us' page! We aim to respond within 2 business days.

Are your products suitable for all age groups?

Our products are designed for adults seeking personal development and self-improvement. We recommend that younger individuals use our resources with parental guidance.

Can I share the eBooks and courses with others?

Our products are for personal use only. Sharing or distributing them without permission violates our terms of service.

Do you offer any personalized coaching or consultations?

Currently, we focus on providing high-quality digital products. However, we may consider offering personalized coaching in the future.

How often do you update your content?

We regularly update our blog and product offerings to ensure you have access to the latest information and resources for your self-care and personal growth journey.

What if I have technical issues with my download? If you encounter any technical issues, please contact our customer support team, and we will assist you in resolving the problem as quickly as possible.